Privacy policy

  1. PERSONAL INFORMATION

This site is monitored daily and may capture information about your visit that will help us improve our service to you.  We treat all your personal information as confidential.  We do this by keeping it on a secure server and complying with international data protection and consumer legislation.

We confirm that the personal information you give us is held in accordance with the registration we have with the data commissioners. We use your information only for the following purposes:

  • Processing your orders.
  • To improve how the website works and the services we offer you.
  • To send out website content and advertisements to you.
  • To administer this website.
  • If you consent, to notify you of products or special offers that may be of interest to you.

You have the right to ask us to give you a statement about the personal data we process about you, to amend your data, or to delete your information.  You can also withdraw the consent you gave for processing your personal data, or to remove you from our mailing lists.

  1. SECURITY AND PRIVACY

Our website has security measures in place to protect against the loss, misuse and alteration of information entrusted to us. We use industry standard software to encrypt sensitive data, such as your payment and billing address details. We record IP addresses of people ordering from us to aid fraud prevention and will disclose any information necessary to fully co-operate with law enforcement authorities in investigating suspected lawbreakers.

We collect contact and delivery information (e.g. name, billing address, delivery address and email address).  This information is used to get in touch with you when necessary and to supply products as ordered. For your added security, all payment pages are hosted and processed by Adyen Payment Services which means that we don’t hold records of your payment card details. If you have any questions regarding our privacy policy, we’ll be happy to help. Please feel free to contact us here, or call +44 (0) 2076 273 553.

 

  1. Cookies

opulentfragrances.com uses cookies to enable our systems to recognise your browser and to provide personalised features.  Cookies are small text files stored by your web browser and used to personalise your web browsing experience.  Our cookies do not store personal information such as your name, address, telephone number or email address.

Because cookies are used throughout our website, disabling them may prevent you from using certain parts of the site.

The cookies used on our website have been categorised based on the guidelines found in international cookie guides as follows:

  1. STRICTLY NECESSARY COOKIES
    These cookies are essential to enable you to browse around our website and use its features. Without these cookies, services like shopping baskets and online payments cannot be provided.
  2. PERFORMANCE COOKIES
    These cookies collect information about how you use our website.  For example, which pages you go to the most. We use this data to optimise our website and make it easier for you to navigate. These cookies are also used to let affiliates know if you came to our website via an affiliate and if your visit resulted in the purchase of a product from us, including details of the product you purchased. These cookies don’t collect information that identifies you. All the information these cookies collect is anonymous.
  3. FUNCTIONALITY COOKIES
    These cookies allow our website to remember choices you make while browsing. For instance, your references such as text size, fonts, and other customizable site elements. They may also be used to keep track of what featured products or videos you view so that we don’t keep showing them to you.  The information these cookies collect will not personally identify you, and they cannot track your browsing activity on other websites.