Delivery & returns
Delivery Options
| Service | Cost of Service | Delivery Target |
| Standard Delivery | Free | (20 working days) |
| Fast Delivery | 137,500 shillings | (14 working days) |
| Special Delivery | 200,000 shillings | (7 working days) |
| Express Delivery | 750,000 shillings | (5 working days) |
Delivery Information
Standard Tracked Delivery
Europe to Kampala; Jinja; Mbarara: 15 – 21 business days after dispatch.
Tracked Fast Delivery
Orders placed by 3pm Monday to Friday will be delivered within 14 working days, Orders placed between 3pm Friday to 3pm Monday may take a couple of days longer.
Tracked Special Delivery
Orders placed by 2pm on any day will be delivered within 7 working days.
Tracked Express Delivery Guaranteed Delivery within 5 working days.